Employee Self-Service User Accounts Overview
eNETEmployer allows administrators to create self-service user accounts for any or all employees. These accounts have limited privileges, allowing employees to view their pay stubs, T4s, and to edit their address and basic personal information. Self-service accounts can be created from multiple areas in the program - for single employees at a time, or for all employees at once.
When you generate a self-service account, the employee is sent an email that includes their login details and helpful links on how to use their account. Self-service accounts can only be created for employees who have a valid email address.
Managing User Logins - Companies who manage their own payroll are responsible for working with employees who need assistance with their individual self-service user accounts. Since each employee will receive an automated greeting when their account is created, we recommend that you notify your staff of this forthcoming email before you create their user accounts. You may even include links to the employee-related tutorials so that they are prepared for their first login. |
Self-Service Account Basics
For Administrators:
- Accounts can be Created From Multiple Areas - Self-service accounts can be created from multiple program screens; the Employer tab's Users and Employee - Setup Employee screens, the Payroll tab's Employee - Setup Employee screen, and the HR tab's Employee - Setup Employee screen. Note: Account creation differs slightly, depending on the screen from where you create the account. For further information on these differences, view the description for the Create Employee User Accounts button found on the Button Descriptions help page.
- Create Accounts for Single or Multiple Employees - Accounts can be created individually each time an employee is added to your payroll, or you can create the accounts for all employees in a single action. The latter is useful if you have not yet created any accounts, and wish to create them for your entire staff at once.
- Email Addresses are Required - Self-Service users accounts can only be created for an employee if they have a valid email address.
- Auto-Disable - For added security, user accounts are disabled automatically after too many unsuccessful login attempts.
- Account Access - Administrators can control each employee's account access as needed. Whether disabling access for employees who are no longer with the company, or re-enabling access for employees who have been rehired, or who have had their accounts disabled.
For Employees:
- Historical Reporting - Employees can view their current pay stubs for both the current period and for historical pay periods. The same applies to T4s, T4As, and RL1s.
- Limited Program Privileges - Self-service user accounts use the familiar eNETEmployer interface, but employees are provided with a single "Personal" menu option so that they have access to their personal information only.
See Also
Employers:
Employees: